With the evolution of advanced IT solutions, the business sector has changed at an astonishing rate. Out-of-the-box technologies help you automate operations and focus on the core aspects of your business.
In this article, we discuss seven technologies that will improve your business in 2022.
1. Robotic Process Automation (RPA)
Modern teams lose valuable time on redundant and repetitive tasks. They prevent your employees from focusing on those business operations that require creativity and critical thinking.
That is where robotic process automation helps. Powered by AI, RPA can handle a wide range of tasks, including data analytics, transactions, setups, record research, etc. With new technologies, employees can perform tasks more efficiently, having more time to focus on more important matters.
2. Cloud Accounting Tools
Finance apps allow your accounting team to seamlessly track the company’s cash flow. They can monitor this data in real-time and across multiple devices.
They also automate a wide range of processes, including company taxes, employee onboarding forms, employee payroll, etc. You can also use an online check writing service to simplify the check issuing process.
AI-powered accounting tools make some of the annoying financial paperwork a lot easier to track and manage.
3. Customer Communication Tools
In the era of hyperconnectivity, customers have become increasingly demanding. They expect brands to be tech-savvy and use the same communication channels as they do. Therefore, offering call center and email customer service is not enough.
To improve customer support, you need to digitize it. Modern customer service channels, such as live chat, AI chatbots, and IM apps, will meet customers where they are. They provide timely, 24/7 customer support.
Tools like CRM software elevate the performance of your customer service team. It helps you centralize your different communication channels and tackle customer interactions via a single platform. That is also the opportunity to collect customer data across multiple channels and deliver personalized experiences.
4. Cloud Team Management
Since the COVID-19 pandemic outbreak, the business landscape has changed. Since 2020, companies have been heavily investing in cloud technologies that let them manage remote and hybrid teams. In 2022, these technologies will remain critical for your business growth.
When migrating to the cloud, you can expand your talent pool and attract international candidates. The recruitment and onboarding processes are also faster and simpler.
Most importantly, you can handle almost any business process in the cloud. From project management to human resource management, there is a cloud tool for all your business needs.
5. Virtual Reality
One of the most common problems online customers face is that they cannot see or feel your products in person. To build trust with them and facilitate online buying journeys, many brands resort to virtual reality technologies.
Beauty brands, such as MAC or Sephora, offer VR apps where customers can upload their photos and virtually try on their products.
These technologies are also popular among architectures or interior designers. These software solutions allow their clients to visualize the products that have not been finished yet. Real estate agents can use VR to host virtual house tours, which is essential in the era of social distancing measures.
6. The Blockchain
Over the past few years, blockchain technologies have become a buzzword. However, their significance in the business ecosystem is undeniable. They can boost your business processes in multiple ways.
Blockchain solutions for businesses use an immutable ledger that can only be accessed by members with permission. Network members control which data each organization or individual can see and what actions they can take.
Blockchain technologies increase the safety of your sensitive data. By creating a record that cannot be modified and is encrypted end-to-end, blockchain minimizes fraud and unauthorized activity. Information is stored across the network of computers rather than a single server, making it harder for cybercriminals to view and use your company’s data.
7. 3D Printing
3D printing can be a valuable asset for your business. From faster prototyping to production, additive manufacturing can increase your company’s performance. It also provides new opportunities for manufacturing companies. According to research studies, 51% of businesses are using additive manufacturing for their production.
Over to You
Those are just some of the numerous innovative technologies that can improve business processes. That way, you can automate repetitive tasks, improve employee performance, and reduce business costs. I hope these insights will help you!
How do you use new technologies to grow your business? Please, share your experiences with us !
About the author :
Eve Anderson is a marketing specialist turned blogger. Interested in sports and exciting travel destinations. Love to share content that can inform people.